FAQ's for Gifts By Birdie (soon-to-be Effing Candle Co.)
- Where can I smell your candles? - We are an online-only candle shop located in Kansas City, MO. Please check our Facebook page for upcoming pop-up information.
- Where do you ship to? We ship within the continental US. All orders ship free.
- Do you offer custom labels? No.
- Can you create a custom scent for me? No.
- Do you do private label candles? Private label requests have a minimum order size of 1,000 candles per fragrance. Please use the Contact Us page to get started.
- Are your candles sold in local stores? - Not at this time.
- I want to sell your candles in my shop. How do I do that? - We are not accepting wholesale accounts or orders until 2022 after our rebrand and the 2021 holiday season is complete.
- Why are your candles political? - We make bold statements with our candles and it's okay if our viewpoints are not compatible with yours. There are a million candle brands out there that don't make any statements at all and you have no idea what or whom you're supporting with your dollars.
- Do you offer refills on candles? - We have not found a scalable, safe, sustainable way to make wax refills happen yet, but we hear your requests and we're working on it!