FAQ's

FAQ's for Gifts By Birdie (soon-to-be Effing Candle Co.)

  • Where can I smell your candles? - We are an online-only candle shop located in Kansas City, MO. Please check our Facebook page for upcoming pop-up information.
  • Where do you ship to? We ship within the continental US. All orders ship free.
  • Do you offer custom labels? No. 
  • Can you create a custom scent for me? No.
  • Do you do private label candles? Private label requests have a minimum order size of 1,000 candles per fragrance. Please use the Contact Us page to get started. 
  • Are your candles sold in local stores? - Not at this time. 
  • I want to sell your candles in my shop. How do I do that? - We are not accepting wholesale accounts or orders until 2022 after our rebrand and the 2021 holiday season is complete.
  • Why are your candles political? - We make bold statements with our candles and it's okay if our viewpoints are not compatible with yours. There are a million candle brands out there that don't make any statements at all and you have no idea what or whom you're supporting with your dollars. 
  • Do you offer refills on candles? - We have not found a scalable, safe, sustainable way to make wax refills happen yet, but we hear your requests and we're working on it!